Privacy Policy for EliteHost Solutions LLC

At EliteHost Solutions LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us in any other way.

By using our website and services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website or services.

1. Information We Collect

We collect various types of information when you interact with us, including the following:

Personal Information:
When you sign up for our services, make a purchase, or contact us for support, we may collect personal information such as:

• Name
• Email address
• Phone number
• Billing information (such as credit card details)
• Company name (if applicable)

Non-Personal Information:
We may also collect non-personal information about how you interact with our website and services, including:

• IP address
• Browser type
• Device type
• Referring/exit pages
• Date and time of your visits
• Location data

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, login information, and other details that make your visit more efficient.

We may also use third-party analytics services, such as Google Analytics, to gather insights into how visitors use our website and to improve the user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: We use your personal information to process orders, provide customer support, and manage your account.

• Improving Our Website: Non-personal information, such as your browsing behavior, helps us understand how visitors use our website, enabling us to improve content and functionality.

• Communication: We may use your contact information to send updates about your account, promotional offers, or important service-related notifications. You may opt-out of marketing communications at any time.

• Security: We use your information to monitor and protect the security of our website and services.

• Legal Compliance: We may use your information to comply with legal requirements, such as tax and accounting obligations or responding to subpoenas and other legal requests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party vendors who assist in operating our business. These vendors may include payment processors, hosting providers, and customer support services. These third parties are contractually obligated to protect your information and only use it for the specific purposes for which we disclose it to them.

• Legal Requirements: We may disclose your personal information if required to do so by law, in response to a legal request, or to protect our rights, property, or the safety of our users.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change via email or a prominent notice on our website.

4. Data Security

We prioritize the security of your personal information and employ a variety of measures to protect it, including encryption, secure servers, and firewalls. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

As a user of our services, you have certain rights regarding your personal information. These rights may include:

• Access: You can request to see the personal information we hold about you.

• Correction: You can request that we correct any inaccuracies in your personal information.

• Deletion: You can request that we delete your personal information, subject to certain legal obligations.

• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at contact@elitehostsolutions.com.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law, whichever is longer. If you cancel your account or stop using our services, we may still retain certain information for legal or administrative purposes.

7. International Transfers

If you are located outside the United States, please be aware that your information may be transferred to and stored in the United States. By using our services, you consent to the transfer of your personal information to the United States, which may have different data protection laws than your country of residence.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

EliteHost Solutions LLC
212 N. 2nd St. STE 100
Richmond, KY 40475
📞 +1 859-243-8567
📧 contact@elitehostsolutions.com
🌐 www.elitehostsolutions.com

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.