Terms and Conditions for EliteHost Solutions LLC

Welcome to EliteHost Solutions LLC! By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms

By using our website, services, or products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and any additional policies, terms, or guidelines incorporated by reference. If you are using our services on behalf of a company, you represent that you have the authority to bind that company to these terms.

2. Services Provided

EliteHost Solutions LLC offers a range of web hosting services, including but not limited to shared hosting, VPS hosting, dedicated hosting, cloud hosting, and domain registration services. The scope of services provided to you will be outlined in the specific service agreement or order form between you and us.

3. Account Registration and Eligibility

In order to access certain services or features, you may be required to register an account with EliteHost Solutions LLC. When registering an account, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account information, including your username and password.

You agree that you will not use the services for any unlawful or prohibited purposes, including but not limited to violating any intellectual property rights, engaging in illegal activities, or using the services to distribute malicious content.

You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the permission and involvement of a parent or guardian.

4. Payment and Billing

By purchasing any service or product, you agree to pay the applicable fees and charges associated with your account, as well as any applicable taxes. Payment for services is typically made on a recurring basis (e.g., monthly or annually) as specified in your service agreement.

All payments must be made in a timely manner to avoid suspension or termination of services. We reserve the right to suspend or terminate your account if payment is not received on time.

Payments may be processed through third-party payment processors, and by providing payment information, you authorize us to charge your account for the applicable fees.

5. Refunds and Cancellations

Refunds are governed by the terms specified in the specific service agreement or as outlined on our website. Generally, we offer a 30-day money-back guarantee for shared hosting services, which means you can request a refund within 30 days of purchase if you are unsatisfied with the service.

Please note that certain services, such as domain registration and dedicated hosting, are non-refundable after purchase.

To request a cancellation or refund, please contact our support team through the provided contact methods on our website.

6. Service Availability and Uptime

EliteHost Solutions LLC strives to provide high-quality, reliable hosting services, but we cannot guarantee 100% uptime. We aim to maintain a service uptime of 99.9%, excluding scheduled maintenance or issues beyond our control.

We may, at our discretion, conduct maintenance on our servers and infrastructure. While we will attempt to notify you in advance of any planned maintenance, we reserve the right to perform maintenance at any time.

7. Prohibited Activities

You agree that you will not use the services provided by EliteHost Solutions LLC for any of the following prohibited activities:

• Engaging in activities that violate any local, state, or federal laws.
• Using the services for fraudulent purposes.
• Engaging in cyberattacks, such as hacking or distributing viruses, malware, or spyware.
• Hosting, distributing, or transmitting illegal content, such as pirated software, child exploitation material, or hate speech.
• Spamming or unsolicited advertising (email or otherwise).
• Engaging in activities that cause excessive load on our servers or degrade the performance of our services.
• Using the services for phishing or other deceptive practices.

We reserve the right to suspend or terminate your account immediately if you engage in any of the above activities.

8. Intellectual Property Rights

You retain ownership of the content you upload, publish, or store on our servers. However, by using our services, you grant us a worldwide, royalty-free license to use, store, and process your content solely to provide the services as outlined in this agreement.

You agree not to infringe upon the intellectual property rights of others when using our services. This includes but is not limited to the unauthorized use of copyrighted material, trademarks, or patents.

EliteHost Solutions LLC owns all rights to its website, services, software, and any other proprietary content, including logos, trademarks, and code. You are not permitted to copy, modify, distribute, or reverse-engineer any of our intellectual property.

9. Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our services, you agree to the practices described in our Privacy Policy.

You are responsible for ensuring that any content you store or share on our services complies with applicable data protection laws and regulations.

10. Termination of Services

We may suspend or terminate your account at our discretion, with or without notice, if we determine that you have violated these Terms and Conditions or engaged in activities that are harmful to our services, customers, or reputation.

You may also terminate your account at any time by contacting us through the provided support channels. Please refer to the “Refunds and Cancellations” section for information on the process.

Upon termination, all rights and privileges granted to you under this agreement will cease, and you must immediately discontinue all use of our services.

11. Limitation of Liability

To the fullest extent permitted by law, EliteHost Solutions LLC will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, data, or business opportunities arising from the use of our services, even if we have been advised of the possibility of such damages.

Our liability for any claim arising out of the use of our services is limited to the amount you paid for the specific service in the 12 months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless EliteHost Solutions LLC, its affiliates, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of our services, your violation of these Terms and Conditions, or your infringement of any intellectual property rights.

13. Modifications to Terms

We reserve the right to update, modify, or change these Terms and Conditions at any time. When we make changes, we will update the “Effective Date” at the top of this page. You are responsible for reviewing these Terms periodically to stay informed of any updates.

By continuing to use our services after the changes take effect, you agree to be bound by the updated terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Kentucky, United States. Any disputes arising out of or related to these Terms will be resolved in the courts located in Richmond, Kentucky.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

EliteHost Solutions LLC
212 N. 2nd St. STE 100
Richmond, KY 40475
📞 +1 859-243-8567
📧 contact@elitehostsolutions.com
🌐 www.elitehostsolutions.com

By using our website and services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.